Cancellation and Exchange Policy

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions:

  1. We do not provide return/refund on any product once sold.
  2. In the unlikely event that any merchandise you have ordered from us is not received in good condition, damaged or defective, or if merchandise delivered, is different from what you had ordered, you may return the merchandise. For the process of return, the product should be unused and in the same condition as you received it with its original packaging & tags. The merchandise return is valid within 7 days from the date on which these goods were delivered. For this, you may WhatsApp us on +91-9267940880.
  3. Made-to-order items are not eligible for returns.
  4. We allow exchanges (only once) for a bigger or smaller size of the same product ordered only if the product is returned to us in the same condition as you received it with its original packaging and tags within 7 days from the date of delivery. In the event of an exchange, please note down the acknowledgement number/ tracking number provided to you by the courier company.

 

It’s easier than you think. Follow these simple steps to return your purchase by mail:

  • On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  • Pack your return securely, in the original package if possible, and include your completed invoice.

Courier the parcel back to us:

Attn.

AMARI

Flat no. 7290, Sector-D, Pocket-7,

Vasant Kunj,

New Delhi-110070

 

Once received, our team will study the need for return or exchange and based on their jurisdiction the exchange request will be processed. The cost of shipping the order to us has to be borne by the customer.

  1. We will issue a credit note if the size of the desired product is out of stock.
  2. You may cancel an order (either pre-paid or Cash on Delivery) within 24 hours of placing the order by writing to us at info@labelamari.com or dropping us message on our WhatsApp at +91-9267940880.
  3. Please go through the terms and conditions for more information or contact us at +91-9267940880.